ImprovementMobile
Switch the mobile app to dark mode any time
The mobile app already followed your phone's dark mode. Now a sun and moon button in the header lets you switch light and dark yourself, any time.
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Changelog
New features, improvements, and fixes we have shipped to FreshFSM.
- ImprovementWeb
FreshFSM has a fresh new look
A new leaf logo and refreshed branding are rolling out across the web dashboard, the mobile app, and our website.
Read update - New FeatureWeb
FreshFSM is now available in French and Spanish
The full web dashboard and the mobile crew app are now translated into Canadian French and Latin American Spanish, so you and your crew can work in the language you prefer.
Read update - New FeatureClients
Send quotes, invoices, and reminders in your client's language
Set a preferred language on any client and FreshFSM sends their emails, text reminders, PDFs, and Client Hub in that language automatically.
Read update - New FeatureInvoicing
Export your payments, invoices, and A/R aging to CSV
Export your payments, invoices, and an accounts receivable aging report to CSV, ready to hand to a bookkeeper or drop into a spreadsheet.
Read update - ImprovementMobile
See and reschedule assessments from the mobile app
Scheduled assessments now show on your mobile calendar, and you can reschedule one from your phone without going back to the office.
Read update - New FeatureQuotes
Clients can now decline a quote in the Client Hub
Quote answers are no longer just yes or maybe. Clients can decline a quote right in the Client Hub, and you find out straight away.
Read update - ImprovementMobile
Undo a visit you started or completed by accident
Tapped Start Visit by mistake or completed a visit too soon? Two new buttons put it right, and the visit timer fully resets.
Read update - New FeatureClients
Capture leads with an embeddable quote request form
Add a quote request form to your website or share it as a direct link. Every submission lands in your dashboard as a new lead and notifies your team.
Read update - New FeatureInvoicing
Bill all of a client's jobs on one invoice
Put multiple jobs and properties for a single client on one itemized invoice, grouped by location so the client sees a clear breakdown.
Read update - ImprovementInvoicing
Invoice by visit for recurring jobs
Creating an invoice from a visit-based job now shows your completed visits so you can pick which ones to bill for. Each visit appears as its own line item with the service date.
Read update - ImprovementWeb
New tenants see a populated app instead of empty pages
Brand new accounts now see demo clients, jobs, and invoices on their list and detail pages so they can explore the app before adding their own data.
Read update - ImprovementClients
A redesigned client detail page
The client page has been rebuilt with a hero summary, tabs for every related record, and inline maps of the client's properties.
Read update - ImprovementProperties
A redesigned property detail page
Property pages now lead with a map hero and tabs for jobs, quotes, invoices, and visits, so you can see everything that has ever happened at the address.
Read update - New FeatureSearch
Search clients, jobs, invoices, and quotes from one box
A global search box in the header finds clients, jobs, invoices, and quotes in one shot. Keyboard-driven and fast.
Read update - ImprovementDispatch
Edit crew on a single visit or all future visits
Changing crew on a recurring job now asks the right question. Apply the change to just this visit or carry it forward to every future visit on the job.
Read update - ImprovementDispatch
A new calendar with day, week, and month views
The dispatch calendar has been rebuilt with a cleaner design and switchable day, week, and month views, so you can zoom in on today or plan a whole month at a time.
Read update - ImprovementDashboard
A refreshed dashboard, sidebar, and header
The home screen, sidebar, and global header have been redesigned for a cleaner look, faster navigation, and better information density.
Read update - ImprovementMobile
Download the mobile app from your dashboard
App Store and Play Store links now live in the dashboard sidebar, so inviting a new crew member to install the FreshFSM app takes one click.
Read update - New FeatureInvoicing
A products and services catalog with line item autocomplete
Save your common services and products once. They autocomplete on every quote, job, and invoice with the right description, price, and unit type ready to go.
Read update - ImprovementClients
Separate billing addresses on clients
Clients can now have a billing address that is different from where the work is done. Useful for property management companies, landlords, and corporate clients.
Read update - New FeatureQuotes
Turn an approved quote into a job in one click
When a client approves a quote, you no longer have to manually recreate the job. One click on the quote detail page does it for you.
Read update - ImprovementMobile
Manage jobs from the mobile app
The mobile app now creates, edits, schedules, and invoices jobs with full parity to the web dashboard. Run your day without opening a laptop.
Read update - New FeatureTimesheets
Time tracking and timesheets for your crew
Crew members clock in and out from the mobile app with GPS and breaks. Admins review, approve, and mark paid from the web dashboard or mobile.
Read update - FixInvoicing
Invoice PDFs download reliably on Firefox
Fixed an intermittent issue where downloading an invoice PDF on Firefox would occasionally fail or produce an empty file.
Read update - ImprovementQuotes
Assessment photos now carry through to quotes
Photos attached to an assessment request automatically copy over when you convert it into a quote, so you never have to re-upload.
Read update - New FeaturePayments
Clients can pay by cash, cheque, or e-transfer from the Client Hub
Not every customer wants to pay with a credit card. The Client Hub now accepts cash, e-transfer, and cheque as offline payment options on open invoices.
Read update - ImprovementInvoicing
Default tax rate and a new Business settings tab
Set your tax rate and default terms once and stop retyping them on every quote and invoice. Lives in a new Business settings tab.
Read update - ImprovementQuotes
Attach photos to your quotes
Add reference photos directly to a quote so clients can see exactly what is being quoted before they approve.
Read update - ImprovementInvoicing
Your logo on quotes, invoices, and emails
Upload a company logo once and it shows up on every quote, invoice, email, and the Client Hub. A small touch of polish that makes the whole experience feel like yours.
Read update - ImprovementQuotes
Preview emails before you send them
See exactly what your client will receive before you hit send. The send dialog on quotes and invoices now shows a live email preview.
Read update - ImprovementMobile
Mobile app updates without an app store wait
New features and fixes now reach the crew app the next time they open it, with no App Store or Play Store update required.
Read update - IntegrationClients
Import your clients from Jobber and Housecall Pro
Migrating from Jobber or Housecall Pro? Export your clients to CSV and bring them across in one upload, no manual entry required.
Read update - New FeatureCampaigns
Send bulk email campaigns to your clients
Announce a new service, send a seasonal promotion, or share an important update. Campaigns lets you email every client at once with live delivery and open stats.
Read update - New FeatureJobs
Reopen a closed job
Closed a job too soon, or the customer came back with more work? Reopen the job in one click and pick up where you left off.
Read update - ImprovementInvoicing
Refunds and mid-flight invoice edits
Issue refunds straight from the invoice page and edit invoices after they have already been sent or partially paid.
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