Reopen a closed job

Closed jobs used to be a one-way door. If a customer called back two weeks later asking for one more visit, you had to spin up a new job and lose the history. Now you can reopen.

What changed

• A Reopen button on the closed-job detail page brings the job back to its previous status.
• The reopened-at timestamp is recorded so your audit trail stays intact.
• You keep all the existing line items, visits, photos, and notes. Add new visits and continue invoicing as normal.

When to use it

• The customer wants more of the same work and you want it grouped under the original job.
• You closed the job by mistake.
• A warranty or callback visit needs to be tied back to the original work.