Job Scheduling Software Built for Field Service Teams
Stop juggling spreadsheets and sticky notes. FreshFSM gives you a visual calendar with day, week, and month views, drag-and-drop scheduling, recurring jobs, and route optimization to keep your field crews organized.
How It Works
Add Your Jobs
Enter job details including customer info, service type, and duration. Create one-off jobs or set up recurring schedules for regular customers.
Assign Crews
Assign jobs to individual crew members or create daily teams. Use the dispatch view to see all visits on a map and assign them in bulk.
Optimize Routes
Use route optimization to reorder stops into the most efficient sequence. See total distance and estimated drive time for the day.
Track & Adjust
Monitor job progress in real-time as crews update visit statuses from the mobile app. Drag jobs to reschedule when plans change.
Key Features
Drag-and-Drop Calendar
See your schedule at a glance and drag jobs between days to reschedule. Switch between day, week, and month views to plan ahead.
- Day, week, and month calendar views
- Drag jobs between days to reschedule
- View visits and assessments together on one calendar
Crew Assignment
Assign jobs to individual crew members or daily teams. Use bulk assignment from the dispatch map to quickly distribute work across your team.
- Assign visits to individual crew members or teams
- Bulk-assign visits using the dispatch map
- Create daily teams and assign crew members to them
Recurring Job Scheduling
Set up recurring schedules for regular customers and let visits auto-populate on your calendar up to 8 weeks out.
- Weekly, bi-weekly, monthly, and custom recurring intervals
- Visits auto-generate on your calendar based on the schedule
- Assign default crews to recurring jobs
Route Optimization
Reorder stops into the most efficient sequence for each crew's day. View routes on a map alongside a list of visits with total distance and drive time.
- Visualize daily routes on an interactive map
- One-click route optimization to reorder stops
- Route statistics showing total distance and estimated drive time
Real-Time Status Updates
See job progress update in real-time as field crews mark visits in-progress or complete from the mobile app.
- Live visit status updates stream to the dispatch view
- See which jobs are scheduled, in-progress, or completed
- No need to refresh the page to see changes
Customer Notifications
Send appointment reminders and on-my-way alerts so customers know when to expect your crew.
- SMS and email notifications for scheduled visits
- Reminders before each scheduled visit
- On-the-way notifications when a crew is dispatched
Related Features
Dispatch Software for Field Service Teams
Dispatch software for field service businesses. Live GPS tracking, crew assignment, route optimization, and real-time job status updates on an interactive map.
Learn moreOptimize Routes to Reduce Drive Time
Route optimization software for field service businesses. Calculate the most efficient stop order, view route stats, and save routes as reusable templates.
Learn moreManage Every Job from Start to Finish
Create, track, and manage every job from start to finish. FreshFSM's job management software handles one-off service calls, recurring maintenance, and multi-visit projects.
Learn moreFrequently Asked Questions
Ready to get started?
See how FreshFSM can help streamline your field service operations. Sign up today or book a demo to learn more.