Mobile Location Permissions and Battery Settings

iOS makes this straightforward. Grant location access and turn on Precise Location, and you are done.

1. 1

   Allow location access at all times

   This lets FreshFSM record your shift and share your position with dispatch while the app is in your pocket. Select Always when asked.

   Settings → Privacy & Security → Location Services → FreshFSM → Always
2. 2

   Enable Precise Location

   Precise Location is required for accurate clock-in points, driving routes, and visit verification. The toggle sits below the location permission options.

   Settings → Privacy & Security → Location Services → FreshFSM → Precise Location
3. 3

   Allow notifications

   This is how crew call requests, schedule changes, and break reminders reach you. Turn on Allow Notifications so nothing gets missed.

   Settings → Notifications → FreshFSM → Allow Notifications

If you are on a Pixel or another stock Android device, the defaults are friendly. Two settings and you are set.

1. 1

   Set location to Allow all the time

   Android 10 and newer split location into "While using the app" and "Allow all the time." FreshFSM needs the second one so tracking continues after you lock your screen.

   Settings → Apps → FreshFSM → Permissions → Location → Allow all the time
2. 2

   Mark the app as Unrestricted for battery

   This prevents Android from pausing the GPS service when it thinks the app has been idle. Crew members who skip this step usually see shifts that start fine but stop recording GPS a few minutes after the screen turns off.

   Settings → Apps → FreshFSM → Battery → Unrestricted
3. 3

   Accept the battery-optimization prompt when FreshFSM shows it

   When you clock in for the first time, FreshFSM shows a system dialog asking to disable battery optimization. Tap Allow, not Not Now. If you dismissed it earlier, the app will not ask again automatically; use the step above to grant it manually.

Samsung devices have extra energy-saving layers on top of stock Android. You need the generic Android steps plus these Samsung-specific ones, otherwise the phone will put FreshFSM to sleep and GPS will stop recording.

1. 1

   Set location to Allow all the time and enable Use precise location

   Same as generic Android, but the Samsung screen also has a separate toggle for precise location. Make sure both are on.

   Settings → Apps → FreshFSM → Permissions → Location → Allow all the time + Use precise location
2. 2

   Set Battery to Unrestricted

   Required so the GPS foreground service is not killed when the phone sleeps.

   Settings → Apps → FreshFSM → Battery → Unrestricted
3. 3

   Remove FreshFSM from Sleeping apps and Deep sleeping apps

   One UI automatically puts apps you have not opened recently into these lists. If FreshFSM lands there, the phone stops delivering location updates in the background. Open the lists and remove FreshFSM if you see it.

   Settings → Device care → Battery → Background usage limits → Sleeping apps / Deep sleeping apps
4. 4

   Add FreshFSM to Never sleeping apps

   This is the counterpart to the previous step. Adding the app here tells One UI to leave it alone so background location can continue.

   Settings → Device care → Battery → Background usage limits → Never sleeping apps
5. 5

   Turn off Put unused apps to sleep, or confirm the allowlist above covers FreshFSM

   This is a global setting. If it is on, One UI will periodically sweep apps into the Sleeping lists even after you removed them. Either turn it off, or rely on the Never sleeping apps list to keep FreshFSM safe.

   Settings → Device care → Battery → "Put unused apps to sleep"